FormatLab
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Privacy Policy

Version 1.0 — 2025

1. Who are we?

FormatLab is a trade name of WB Consultancy and Development BV, registered at Zwanebloemlaan 49, 1087EP Amsterdam, Chamber of Commerce number 42084516. We are responsible for the processing of personal data as described in this privacy policy. Contact: info@formatlab.ai

2. What data do we collect?

Account data: email address and name (optional). Passwords are encrypted and stored by Clerk — FormatLab never has access to them.

Usage data: number of sessions and iterations per month, subscription status and time of last activity.

Payment data: all payments are processed via Stripe. FormatLab does not store any payment card details.

Session content: texts and analyses you enter or generate. This content is only visible to you.

Technical data: anonymous page visits via Vercel Analytics (no cookies, no personal data).

3. Why do we process your data?

PurposeLegal basis
Access to the PlatformPerformance of contract
Processing paymentsPerformance of contract
Tracking usage limitsPerformance of contract
Improving the PlatformLegitimate interest
Legal obligationsLegal obligation

4. Who do we share your data with?

PartyPurposeCountry
ClerkAuthentication and account managementUS (SCCs)
SupabaseDatabase storageEU (Frankfurt)
StripePayment processingUS (SCCs)
AnthropicAI processing of input textsUS (SCCs)
VercelHosting and anonymous analyticsUS (SCCs)

SCCs = Standard Contractual Clauses (EU-approved transfer safeguards). We never sell your data to third parties.

5. AI processing

Texts you enter in FormatLab are processed via the Anthropic API. Anthropic never uses API input for training AI models. Data is automatically deleted by Anthropic after 30 days.

Sessions you save are stored in a secure database (Supabase, EU Frankfurt). This content is only accessible to you and is never shared with third parties or used to train AI models.

6. Retention periods

Data typeRetention period
Account dataWhile account is active + 1 year
Session contentUntil the account is deleted, or until you delete the session yourself
Payment data7 years (legal obligation)
Technical logsMaximum 90 days

7. Your rights

Under GDPR you have the right to access, rectification, erasure, restriction, objection and data portability. Requests can be submitted to info@formatlab.ai. We respond within 30 days. You may also lodge a complaint with the Dutch Data Protection Authority: autoriteitpersoonsgegevens.nl.

8. Cookies

CookiePurposeType
Clerk session cookiesStay logged inFunctional (necessary)
Stripe cookiesPayment processFunctional (at checkout)
Vercel AnalyticsAnonymous page visitsNo cookies

We do not use tracking or advertising cookies.

9. Changes

We may update this privacy policy. Material changes will be communicated at least 30 days in advance by email.

WB Consultancy and Development BV · Zwanebloemlaan 49, 1087EP Amsterdam · KVK 42084516

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